1 reviews | Active since Nov 2012
Why offer a loan if you don't intend to give it?
After receiving a call from Capitec Bank stating that i qualify for a loan I contacted them and app****,<br> First words were that I do in fact qualify for the loan and that it will be a quick procedure,<br> A week later they contact me saying that the company I work for can be registered as a profile and my loan has been declined because of that reason,my question is,what is the reason that a company that is in business for more 15years ain't up to the standards that capitec requires (is this a BBE thing?),<br> Also capitec offered me a loan over 12 months and said they can't increase the time period because of the time my account was with them (which is about 2years) Nedbank approved me for the same loan within 5days and over 48months,how do you explain that?<br> <br> All the promises in adverti*****ts are in fact false,and currently I am thinking to move to a bank that is there when I'm in need and not just say so and also,what does my personal loan have to do with the company profile where I work?
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
