EP
Eldine P

1 reviews | Active since Apr 2011

18 Jun 2020, 11:02

WHY O WHY??

Why on earth don't you accept deposits at your 2 branches in Louis Trichardt?? This is absolutely ridiculous!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Jun 2020, 11:24
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply24 Jun 2020, 17:01
Official
Good day Eldine P

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been resolved on our side and an email has been sent.
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank

Best regards,