DG
Duduzile G

1 reviews | Active since Aug 2019

26 Aug 2021, 13:20

Why must i wait 7-14working days for money they see paid

I made a payment on one of my beneficiaries loaded on my app and it said its first for women account which i ugnored cause i have paid to the account last month on my Nedbank and it did not say that to my supprisr my beneficiary did not receive payment abd capitec tells me i paid to a starndard bank how to i pay standard bank and they will call starndard bank which will take 7-14 working days. Capitec bank is really nonsense and they want to tell me i authorised it offcause i authorised it cause it was suppose to go to my beneficiary

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Aug 2021, 13:34
Official
Good day Duduzile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank