mF
maureen F
1 reviews | Active since Mar 2009
26 Jun 2020, 10:49
Why is my payment not reflecting - received confimation SMS?
Where is the payment I made into my credit card? I received confirmation that Capitec got the money but it's not reflecting on my card.
CANNOT GET THROUGH ON THE PHONE
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
26 Jun 2020, 12:11I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Jun 2020, 12:11
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Jun 2020, 09:56Good day
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
Capitec Bank's reply28 Jun 2020, 09:56
Official
Good day
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
As per our telephonic conversation , I trust that the matter was advised accordingly.
Kind regards
Capitec bank
mF
maureen F's updateReviewer Update
29 Jun 2020, 10:29Thank you Capitec for sorting out the problem very quickly, I appreciate your help :)
mF
maureen F's update29 Jun 2020, 10:29
Reviewer Update
Thank you Capitec for sorting out the problem very quickly, I appreciate your help :)