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Bobbie B
1 reviews | Active since Sept 2013
04 May 2015, 09:39
Why is my Bank Card not working?
i am currently on holiday. I recently extended my stay by an additional 2 weeks, and last week my bank card stopped working at local ATMs (it worked before). The message i get ia invalid account or transaction...now i'm now stranded without money, and all my attempts at trying to contact Capitec has been unsuccessful ...my sister's visit to the branches has also been unsuccessful. I am getting really upset.. I cant access my money and slept on a trainstation yeaterday night. Please help me! I cant wait another 3-5 days!
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Replies (1)Capitec Bank's replyOfficial
04 May 2015, 12:01Hello bbooyse,
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 May 2015, 12:01
Official
Hello bbooyse,
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
