Why Charges Fee for replacing an EXPIRED CARD

Greetings<br> <br> Can someone explain to me the login behind the charges I have to pay for being a long term client of Capitec. I DID NOT DAMAGE OR LOOSE my bank card but because it has expired and I am requested to pay, I have been with the bank long enough and I have to get charged for that? <br> <br> I can't accept to be charged for this. <br> <br> Your Client<br> Precious Thoka<br> <br>