WHY CANT YOU GET PASSED "ITS OUR POLICY" and JUST HELP PEOPLE

<p>Hi Team,</p> <p> </p> <p>I have been trying to get some help form Nedbank for too long. I have been treated horribly and thus decided toleave them. I went to Capitec in La lucia Mall. All i want is t open an acount and be able to see and manage this account online.</p> <p>I am a USA citizen, with permanenet residence and a SA ID. However my ID was ****** and i have app**** for a new one. As Home Affairs is not the sharpest, it has taken the months to get my ID ready and there is NO end in sight. So i took the following to the bank to open an account:</p> <p>1 - Certified copy of my SA green ID</p> <p>2 - Permanent Residence Ceritifcate </p> <p>3 - Birth Certificate </p> <p>4 - USA passport</p> <p>5 - Proof of residence in SA - less than 3 months old</p> <p>6 - Applciation to show i have an SA ID in application</p> <p>The person at the bank said they cannot help and i cannot open an account. WHAT MORE DO YOU NEED GEEEEEZZZ!!!!!!!!! i have done and taken everything possible but i CANNOT be held at bay for Home Affairs NOT being able to give me my ID? I will get it, but i need an account urgently. PLEASE HELP ME and give solutions NOT JUST "its policy" - thats not good enough. </p>