IM
Itabiseng M

1 reviews | Active since Jan 2022

26 Jun 2024, 14:06

Why call me on my banking number looking for someone else?

Can you please tell me why on earth am i getting call’s everyday on the cellphone thats linked to my bank that they looking for Mr Malefane. I even got an sms threatening that there will be legal actions against me. I am so frustrated as i use this bank to get my salary and for my business. I have already moved my salary to another bank cause i dont understand whats going on. I dont even know who that person is. One more call from Capitec requesting to speak to this person or if i get another sms. I am definitely closing my account and will move my funeral cover elsewhere. So that i feel safe. At this point i dont trust Capitec anymore after so many years of being with them

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Jun 2024, 14:09
Official
Good day Itabiseng. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.