Why are other cash accepting ATMs locked?

A few years back I complained about having a few ATMs at Motse wa Lijane, Katlehong. Capitec Bank managed to address the concern I raised through the Hello Peter platform. What I would like to know, is it a Policy that you must only operate with one Cash Accepting ATMs on a weekend? Is it a Policy to inconvenience your customers. Don't do what Nedbank at the same Shopping Centre are doing. At least open and set the door to automatically close maybe at 5 or 6. Currently I'm standing in a long queue, ATM which is operating doesn't accept cash because it is full, the other 3 ATMs are locked.