MM
Mamosa M

1 reviews | Active since Aug 2011

22 Dec 2015, 15:27

why

Can someone please explain to me why my total owing on the app is showing as R3077, but you have the nerve to send me a settlemant letter saying my settlement amount is +R3200. Send an email quering this no one cares to reply. I want to pay this off please tu

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Dec 2015, 16:27
Official
Hello Sasanki,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Roxanne Pridgeon
Complaints Management: Capitec Bank

Best regards,