JZ
Junete Z

1 reviews | Active since Nov 2019

23 Nov 2021, 18:47

whulu junete

now its been 3 weeks since i ask capitec bank to send me a paid up letter so that my name will be cleared for debt review but even now they told me the turn around time its 7days after that again they told me that no , they gave me wrong email address so gave me another email even to day nothing is done.

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Nov 2021, 18:51
Official
Good day Junete

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply18 Feb 2022, 17:14
Official
Hi Junete

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank