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Stella M
1 reviews | Active since May 2016
19 Mar 2026, 19:26
WHO ASKED FOR THE STUPID SELFIE FEATURE THAT NEVER WORKS!
Okay so not only does your stupid selfie feature still not work, now I have to take a freaking selfie to open online banking? Are you so freaking desperate to have people close their accounts? Because I am doing that first thing tomorrow morning! I JUST WANT TO PAY ACCOUNTS FOR PETE'S SAKE!
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Replies (2)
Capitec Bank's replyOfficial
19 Mar 2026, 20:36Good day Stella M
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
Capitec Bank's reply19 Mar 2026, 20:36
Official
Good day Stella M
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
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Stella M's updateReviewer Update
19 Mar 2026, 20:40Wow so you dont even read the complaints but just send random AI responses? Good to know. All the more reason to close my account!
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Stella M's update19 Mar 2026, 20:40
Reviewer Update
Wow so you dont even read the complaints but just send random AI responses? Good to know. All the more reason to close my account!