CH
Caroline H

1 reviews | Active since Mar 2011

01 Aug 2022, 16:14

where is the service??

I did a credit card application via the app. I was contacted on the 15 July. After discussion I was send a email that I responded to with the outstanding documentation on the 15 ,19 and 22 July and still not response from capitec on the credit card??

What is this and where is the service???? quote Ref2TNN3J8

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Aug 2022, 16:32
Official
Good day Caroline 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

CH
Caroline H's update06 Aug 2022, 13:30
Reviewer Update
How long before Capitec is going to responds. The 8 new request documents was send 3 August . And again nothing??!