JB
JC B

1 reviews | Active since Aug 2022

06 Aug 2022, 08:57

Where is the money?

Ive been waiting since the 4th for my salary to be paid into my account - i have debit orders that need to go off today - we as capitec clients should not be held responsible for the bank charges if anything fails - take responsibility for the issue and make sure our money gets paid ASAP

0
Replies (3)
Capitec Bank
Capitec Bank's reply06 Aug 2022, 09:16
Official
Good day JC

We're sorry for the inconvenience caused due to the system issues we've encountered this week.

We're happy to confirm all banking channels are accessible and the team is working hard to keep it that way.

Once again, we are sincerely sorry for the experience.

Kind regards 

Capitec Bank
JB
JC B's update06 Aug 2022, 09:35
Reviewer Update
Thats the same excuse for each other review under capitec - if it is fixed, where is my money?
Capitec Bank
Capitec Bank's reply06 Aug 2022, 14:21
Official
Good day  JC Bezuidenhout

We are sorry for the inconvenienced caused due to the system issues we've encountered this week.

We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.

Once again, we are sincerely sorry for the experience.

Kind regards