1 reviews | Active since Oct 2012

28 Oct 2016, 11:36

Where is my money Capitec?

<p> International transfer made to my Capitec account.</p> <p> </p> <p>Not in the country to receive the call to clear the funds.</p> <p> </p> <p>Numerous emails to Capitec and no response. </p> <p> </p> <p>Next stop Ombudsman as my money is now missing and no one is contacting me.</p> <p> </p> <p> </p>

0
Replies (2)
's update28 Oct 2016, 11:40
Reviewer Update

Not only that, tried to call the Forex dept and kept on hold for ages with no agent answering.

Capitec Bank
Capitec Bank's reply28 Oct 2016, 14:35
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank