When two bulls collide, the ground suffers.

So disappointed in both Capitec bank aswell as Telkom prepaid. On the 5th of May I tried recharging my account using the mobile banking app and bought airtime which to date i have not received but the funds were deducted. I contacted Telkom on the 8th May to find out what the problem was and was told they were having problems with their online purchases and that they only wait for Capitec to give them the go ahead to load airtime. I then called Capitec to find out what was happening and was informed that they were having problems with Telkom purchases and that I'd get a refund as soon as possible. Today is the 18th and i have still not received my airtime or refund. Its sad because at the time of the recharge i needed to make a call to get picked up.