MM
Mpumelelo M
1 reviews | Active since Jun 2015
04 Jun 2015, 14:28
Whats the purpose of the ticket system if its not
So I was at capitec bank was given a ticket the took a sit two people came after me and saw the consultants before i can on top of that this Milton guy gives me attitude when I complain manager acts like this way and business practice is the right one lies about people making appointments y whr we not told u can make an appointment?
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Capitec Bank's replyOfficial
04 Jun 2015, 15:38Hello Zipho Mfusi,
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Jun 2015, 15:38
Official
Hello Zipho Mfusi,
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank