1 reviews | Active since May 2009
WHAT STRUGGLE TO OPEN AN ACCOUNT -
I HAVE BEEN TRYING TO OPEN AN ACCOUNT WITH CAPITEC FOR THE LAST 2 WEEKS - EVERY TIME THEY TELL YOU A DIFFERENT STORY.<br> WALKED IN AT THE SECUNDA MALL BRANCH THIS MORNING WITH ALL THE NECESSARY DOCUMENTATION NEEDED, ONLY TO BE INFORMED THAT AS THE ADDRESS APPEARS ON THE WATER AND LIGHTS ACCOUNT, THAT IS THE WAY IT SHOULD APPEAR ON THE DECLARATION FORM!!!!<br> <br> MY GOODNESS, IS THAT THE END OF THE WORLD - NO ONE TOLD ME THAT BEFOREHAND.<br> <br> SORRY WE CANT HELP YOU - DID ANYONE TOLD ME THIS NONSENSE WHEN I SPOKE TO THEM.<br> <br> I DONT WANT TO BUY THE BANK, ONLY OPEN AN ACCOUNT.<br> <br> IF I REDO THIS FORMS, WILL THEY HAVE ANOTHER STORY WITH SOME OTHER EXCUSES NOT TO OPEN THE ACCOUNT?<br> <br> I AM SO FRUSTRATED WITH THE BAD SERVICE I HAVE EXPERIENCED FROM 2 DIFFERENT BRANCHES IN THE LAST 2 WEEKS.
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
