DK
Des K

1 reviews | Active since Nov 2015

02 Oct 2021, 18:59

What service?

Third poor review as a result of nothing but poor follow up - first complaint no response. Second follow up I’m given a reference number. I call in to Capitec on Friday 1st and I’m told the consultant will call me today Saturday the 2nd October. 7pm and still waiting…….

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Oct 2021, 07:57
Official
Good day Des

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank