vP
vincent P
1 reviews | Active since Jan 2014
05 Apr 2023, 12:31
What Now 🤷
Bought electricity using USSD
Didn't get the token via SMS Checked last token using USSD Reads "used voucher" on the meter Call 1, agent says the no purchase was made Call 2, agent says we need to go to the municipality
So we do we ?
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Replies (2)
Capitec Bank's replyOfficial
05 Apr 2023, 12:36Good day Vincent.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Apr 2023, 12:36
Official
Good day Vincent.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Apr 2023, 17:29Good day Mr Pikashe
As discussed telephonically, I trust that your issue is now resolved.
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Complaint Management
Capitec Bank
Capitec Bank's reply12 Apr 2023, 17:29
Official
Good day Mr Pikashe
As discussed telephonically, I trust that your issue is now resolved.
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Complaint Management
Capitec Bank