LK
Lindiwe K
1 reviews | Active since Mar 2020
06 Mar 2020, 09:52
What kind of customer care is this
I've send alot of emails to capitec because I made an online purchase on 03/03/2020 and the payment went off twice by mistake and the other party only receive one payment when I ask capitec for a refund by email no one rep**** to my emails
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
06 Mar 2020, 12:32I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 Mar 2020, 12:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
LK
Lindiwe K's updateReviewer Update
06 Mar 2020, 13:28It was taken on save acc the other one on savings acc
LK
Lindiwe K's update06 Mar 2020, 13:28
Reviewer Update
It was taken on save acc the other one on savings acc
Capitec Bank's replyOfficial
14 Apr 2020, 15:55Good day Ms Khanye
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply14 Apr 2020, 15:55
Official
Good day Ms Khanye
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank