IM
Itumeleng M

1 reviews | Active since Jul 2019

31 Jul 2019, 20:43

What is ANNUAL S/C charge

A debit order just went off my account and I have not authorized it. The Capitec bank doesn’t even allow me to dispute it. What kind of stunt is this by Capitec, money just leaving our accounts without communication . An amount of R171. I need answers.

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Aug 2019, 12:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply07 Aug 2019, 15:48
Official
HI Itumeleng

As per our telephonic conversation the matter will be listed as resolved from our end.
Please accept my apology for the inconvenience caused.

Kind regards