LM
Lerato M

1 reviews | Active since Jul 2016

01 Jul 2016, 12:43

What if i had an even bigger problem Capitec?

<p>So ive been with this bank, which i love, for as long as ive had a bank account, i needed to do a simple registration online for my mastercard secure code and for some reason ive been struggling because they sent me 2 different codes so i decided to call the customer careline, since 8am this morning and till now i havent recieved help, not a single consultant is available to assist all day?? Really now </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jul 2016, 11:20
Official

I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank