WHAT A WAST OF TIME AND MONEY

<p>I am bankig with capitec bank but what they did to me showed bad customer service. I went to the to get help since I needed to boost my ITC status hence I never had credit before. The consultant there advised me to take a loan since I can split it up to 18 months rather thatln credit facility becouse I must pay it once off. Ok I agreed to that, so he took my payslip to check if I qualify and I did qualify. In order for him to proceed he had to call my HR to confirm employment, only to find out my HR was gone by that time. The consultant advised me to come back the following that becouse I must be in his presence when he is confirming. I went out early that day so he can call at work, sadly my HR didn't picked up. I advised him can't do the same process again he had to call them the following day and I will come back to conclude everything. Today a female consultant called at work and confirmed, I went to the branch and the different consultant advised me I can't qualfy to pay up to 18 month, I must pay withing 3 months since I'm a call centre consultant, but must try to go to Durban BRANCH they can assist. I am so ****ed becouse I wasn't told that the first time I went there. I will not recommend capitec to any one regarding credit after what they did to me wasting my money and time for nothing. I won't even go to Durban BRANCH , becouse I will also wast my time and money. </p>