What a waiste of time!!!!! Your new Credit cards are *******!!!

As My credit card was about to expire in Aug 2023, a new one was sent to me via courier which I thought was very convenient. Just to turn out that the code in the envelope was not viable therefore I was unable to use the card so I ended up making a trip to the bank after all to sort it out. When I got to your Parow Park Branch I was assisted by the Branch Manager who told me the new batch of cards that gets sent to customers are faulty as a few customers had issues and they would need to issue a new card.

They issued me with 2 new cards that was useless as both the card activation process was unsuccessful. after spending more than an hour in the branch and dealing with *********** staff that seems like they dont know what they're doing....I left just to get told I must come back on-another time as they need to call tech support as its a system issue.

They were on the phone with your head office on the matter as well. So I ended up leaving after waisting my time, fuel and energy, left with no NO CARD to USE as my one was blocked!!!!!! I was extremely unhappy with the level of service provided. This is unacceptable. Now I must make another trip to the bank and explain this entire story to someone to get help!!!!!