WS
Wayne S
1 reviews | Active since Dec 2010
02 Sept 2025, 10:35
What a useless bank...
After spending almost an hour with Capitec via the App, after getting a new card, I still can't make international payments (I trade as a side hobby), and is not even connceted to the likes of Binance etc. which means it is a simple bank offering no financial tools...
Will canacel my notice accounts, shift easy equities and close the account in its entirity.
Have no interest in a bank than does not allow basic transaction... We are in 2025, not 1990.. Get with the times!
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
02 Sept 2025, 12:36Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Sept 2025, 12:36
Official
Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
WS
Wayne S's updateReviewer Update
16 Oct 2025, 12:22Good day,
"Unable to resolve the matter"? What a joke! THIS IS YOUR SYSTEM!!!
I have lodged a formal complaint with the Ombudsman, as I see Capitec has 3000 5* reviews, and 27000 1* reviews. I am telling everyone to lodge complaints with the Ombudsman, as your customers should not carry the brunt of Capitec's inefficiency.
We are closing 5 accounts with Capitec (we are a 6-figure household - 2 *** men working in Corporate), as your inability to resolve your own problem isn't worth my time or effort.
"Unable to resolve the matter"? What a joke! THIS IS YOUR SYSTEM!!!
I have lodged a formal complaint with the Ombudsman, as I see Capitec has 3000 5* reviews, and 27000 1* reviews. I am telling everyone to lodge complaints with the Ombudsman, as your customers should not carry the brunt of Capitec's inefficiency.
We are closing 5 accounts with Capitec (we are a 6-figure household - 2 *** men working in Corporate), as your inability to resolve your own problem isn't worth my time or effort.
WS
Wayne S's update16 Oct 2025, 12:22
Reviewer Update
Good day,
"Unable to resolve the matter"? What a joke! THIS IS YOUR SYSTEM!!!
I have lodged a formal complaint with the Ombudsman, as I see Capitec has 3000 5* reviews, and 27000 1* reviews. I am telling everyone to lodge complaints with the Ombudsman, as your customers should not carry the brunt of Capitec's inefficiency.
We are closing 5 accounts with Capitec (we are a 6-figure household - 2 *** men working in Corporate), as your inability to resolve your own problem isn't worth my time or effort.
"Unable to resolve the matter"? What a joke! THIS IS YOUR SYSTEM!!!
I have lodged a formal complaint with the Ombudsman, as I see Capitec has 3000 5* reviews, and 27000 1* reviews. I am telling everyone to lodge complaints with the Ombudsman, as your customers should not carry the brunt of Capitec's inefficiency.
We are closing 5 accounts with Capitec (we are a 6-figure household - 2 *** men working in Corporate), as your inability to resolve your own problem isn't worth my time or effort.