IW
Ina W

1 reviews | Active since Jan 2010

13 Jun 2017, 15:23

What a struggle to get detailed reports.

<p>I need a senior person who is able to listen and assist me with full detailed statements please. Agents in the call center have one story and agents at the bank another story!!!</p> <p>I have received reports via internet. It is in the format of summaries of my transactions. I urgently need detailed reports for my accountant, please.</p> <p>If it is not available, as my request, please inform me</p> <p> </p> <p> </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Jul 2017, 10:24
Official

Good day Ina

We recently became aware of your complaint via Hello Peter after they informed us it was logged on an incorrect company initially. According to our records the matter was since resolved via another channel with the Bank. If there is anything else that we can assist you with, feel free to open a new review with all the relevant details.

Kind regards

Bianca Pieterse