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zameka B

1 reviews | Active since Apr 2015

07 Sept 2015, 16:44

what a poor service

i won't forget to be fooled around at Capitec Bank in Paarl Ladygrey Street by a consultant called Khotso who give me a very bad service . I got one of the tickets and I was told to sit down and wait in the long que to be called and I did as was told finally my number got called I got up to one of the consultant she told me that she will not be able to do the transaction in the computer I will have to go outside and que again.<br> I went to Capitec in Mbekweni Midway Centre same day they were able to assist me .

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Sept 2015, 08:42
Official
Hello zameka60,

I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank