NM
Ncebakazi M
1 reviews | Active since Aug 2022
13 May 2024, 07:46
What a nightmare
I've been emailing Capitec Bank to send me my salary schedule so that I can apply for my UIF, now labour rejected my claim as they've been waiting for the documents to be submitted and I couldn't just submit one document. When I 1st enquired, I was given a case number and advised that they've sent the matter to payroll department but until today I haven't got any help. I've sent countless emails and no one is responding to them.
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Capitec Bank's replyOfficial
13 May 2024, 08:16Good day Ncebakazi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply13 May 2024, 08:16
Official
Good day Ncebakazi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
NM
Ncebakazi M's updateReviewer Update
14 May 2024, 12:25Good day, it's almost half of the day and I haven't received any communication from your people. How hard can it be to just email the salary schedule that was long requested and a case was logged to the payroll department?
NM
Ncebakazi M's update14 May 2024, 12:25
Reviewer Update
Good day, it's almost half of the day and I haven't received any communication from your people. How hard can it be to just email the salary schedule that was long requested and a case was logged to the payroll department?