What a joke!!!

Hi<br> <br> We have a Capitec bank loan. We want to pay it of faster. We made payments to put the account in advance for the capital amount to come down and repay the loan faster. What they are so smart in doing is to just adjust the debit order for the month end and take the amount we paid extra off the debit order to keep the account just as up to date. When we call to fix the debit order amount they cant do that. Only able to set an amount for 6 months and then it defaults back. Or I must go into the branch every month to stand in the lines and then make a cash payment and specify to the teller that this deposit will be for the capital amount, not the installment. <br> <br> NOW CAN SOMEONE PLEASE CONTACT ME AFTER HOURS TO SPEAK TO ME ON HOW THIS WILL BE SORTED. I WAS IN A BRANCH AND THEY CAN'T HELP. I CALLED 4 DIFFERENT NR THAT STILL LEAVE ME TOTALLY P OFF WITH CAPITEC!!!