What a horrific experience!

What a horrific experience! I opened a new business account with them around a month ago and I am absolutely horrified and discounted in the service and more specifically security. The initial opening of the account was super tedious with minimal to no help from my business banker and very rude/direct mails. After this it took two weeks to assist me to activate my online banking and app followed by a super disappointing realization that the app is ancient and has none of the newer modern applications I have with FNB or even on my regular Capitec App! This however could all be forgiven until I started seeing funny R1 transactions going off over a period of two days with a reference for a Bolt account? I immediately sent these to my business banker with no response as it was late on a Friday, Saturday morning a huge amount when off with a reference for a Uber transaction! I immediately phoned the number provided for *****e and after 30 minutes of waiting I was helped by yet another very uninterested call center agent! He basically said all that can be done is to stop the card, but he is not able and to send me a mail to confirm that this was done so that I have my proof in place!?! I could go on but this is all to say, your money is not safe with them and the service is HORRIBLE! Rater pay the huge fees with FNB and get what you pay for..