GL
Gcobani L
1 reviews | Active since Aug 2021
09 Oct 2024, 13:48
What a ****ed service by Capitec
On the 28th of August 2024, I renewed my license disc through the Capitec app. I paid R926. 70. On the app they promised that it's is gonna be delivered with 5 working days. Noone has contacted me eversince.
Early this month I went to Capitec branch in Cape Town CBD, the consultants seemed clueless. They launched a complaint, through this email: ***. They never, never responded to several email I sent to them.
The sad part I already got 2 R500 fines for expired disc. At least if I can get a refund.
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Replies (1)Capitec Bank's replyOfficial
09 Oct 2024, 14:09Good day Gcobani.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Oct 2024, 14:09
Official
Good day Gcobani.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
