What a Disappointment

<p>I went to the bank on Saturday, 13th August 2016 (Eastgate Branch) to stop a debit order of going down but received a SMS that the debit order went off. The banker insured me that it was stop and want go off today. I told her that if it’s not stopped, all my other debit orders won’t be able to go off, due to Vodacom needs to fix my account first. Now I don’t know where to start and my stress level is high due to a huge amount taken by Vodacom. I am a new client of Capitec and feel so failed by their service. She did not even provide proof that the debit order is stopped. </p>