WHAT A DISAPPOINTMENT

Reference: Salesforce ***8 - Once again Capitec Bank is ignoring my request to change my debit order date after it was confirmed via email from Capitec Complaints department that they will do the adjustment and the closed the complaint. SURPRICE SURPRICE it was not done and the problem is STILL existing. Capitec Bank do not take there customer inquiries and request serious. They send you feedback just to get you to stop following up on your complaint. When it comes to recommendation on what bank to do business with it will certainly not be Capitec Bank I have learned a lesion from this experience I rather prefer ABSA Bank I rather pay bank cost knowing I do not have this type of issues to make certain arrangements with them. I have a very good credit record and do not appreciate Capitec Bank ignorance to my request.