eS
eugene S

1 reviews | Active since Mar 2009

31 Oct 2019, 12:21

What a battle

I need to urgently get through to this bank's call centre but can not and I cannot spend the whole day holding on the phone.

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Oct 2019, 16:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank
Capitec Bank's reply13 Nov 2019, 07:39
Official
Good day
We tried to call you but could not reach you, therefore we were unable to resolve your complaint.
Kind regards
Complaint Management
Capitec Bank