ZO
Zakes O
1 reviews | Active since Dec 2017
27 Jan 2022, 14:25
Went to renew my app but she was rude so i left..
Mpho nedekhuwe from kolonade capitec.. Or whoever her surname.. Was extremely ******. Towards me. Is it because im black im even thinking of changing my bank to absa.. Cause im terribly hurt and depressed no one deserves that treatment as a client.
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Replies (2)
Capitec Bank's replyOfficial
27 Jan 2022, 19:04Good day Zakes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Jan 2022, 19:04
Official
Good day Zakes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 08:57Hi Zakes
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:57
Official
Hi Zakes
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank