Wendy Nazo from Direct landing is a Lying ***!

I made an application on the App on Sunday (21/01/2018) and got a call on Monday morning. I was so impressed by the service, Wendy asked me to email her my documents which I did the same day. And then she called on Tuesday morning. i was in a meeting and could not pick up. She sent an SMS saying I must call back and quote my reference ( ********** 3). I've been calling since Tuesday last week asking her to get back to me and she never does! Someone called on Wednesday and hung up when I picked up! I tried going to the branch at Ghandi Square on Friday and Monday, they were offline!!! Can someone please call me back and assist this is poor service!!! 7 days has passed and i have not been assisted and In am so upset, I've been with Capitec since 2014!!!!