#Well Trained Consultans + Good Customer Service = HAPPY CLIENTS

I would like to take a moment to applaud Capitec Bank for their great service. I went to Attlyn mall in Attredgeville yo wuthdraw money. I went to an ATM, Capitec and proceeded with the transaction, and even recieved the notification that thr money went out of account. To my surprise, the little slot that opens where money comes out did not open. I then realised that the ATM could be tempered with and in panic I quickly called the help line on the ATM, a friednly lady assisted me and I dont think in my panic monde I had the nicest attitude but the lady remained professional. My airtime ran out and I had to call again and my second call was received by another friendly lady who continued assisting me and said my money was reversed back into my bank accound.

Unfortunately I do not remember their names, I was in too much panic to pay attention to details but may God bless those 2 consultants.

As I am writing this review, the money is back into my bank account, I am talking about a mere R100 but assisted me without judging amount of money that I was querying about and it took less than 10 min. I was not told to open a case for investigations to start, I was not told to wait 2 weeks before my money will be reversed, I was assisted instantly.

Capitec is continuously advancing their systems which unmistakably makes our lifes easier and better.

God bless the minds behind Capitec technology team. I am really grateful for tonight's experience.

#Well trained consultants + Good customer service = HAPPY CLIENTS #Rise Capitec Bank Rise