CL
Charlene L
1 reviews | Active since Sept 2017
09 Nov 2022, 20:48
Weeks to get an account open, now it will be weeks to close the account
Capitec business side is the worst.
It took me weeks to get the account open, just to take more weeks to close this account. What useless service, will never make use of your business side.
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Replies (2)
Capitec Bank's replyOfficial
09 Nov 2022, 20:51Good day Charlene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2022, 20:51
Official
Good day Charlene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CL
Charlene L's updateReviewer Update
16 Nov 2022, 12:09Good Day.
So this department has called me and advised me they will get the problem solved, it is now the 16th and yet again there is no response again. When are you giving me the letter to state my account is closed due to poor service, I have had enough and will go onto every social media page and tell people of my poor experience received. I now give you till Friday 12am then i am starting
So this department has called me and advised me they will get the problem solved, it is now the 16th and yet again there is no response again. When are you giving me the letter to state my account is closed due to poor service, I have had enough and will go onto every social media page and tell people of my poor experience received. I now give you till Friday 12am then i am starting
CL
Charlene L's update16 Nov 2022, 12:09
Reviewer Update
Good Day.
So this department has called me and advised me they will get the problem solved, it is now the 16th and yet again there is no response again. When are you giving me the letter to state my account is closed due to poor service, I have had enough and will go onto every social media page and tell people of my poor experience received. I now give you till Friday 12am then i am starting
So this department has called me and advised me they will get the problem solved, it is now the 16th and yet again there is no response again. When are you giving me the letter to state my account is closed due to poor service, I have had enough and will go onto every social media page and tell people of my poor experience received. I now give you till Friday 12am then i am starting