PR
Paul R
1 reviews | Active since May 2016
14 Nov 2019, 19:49
Wear and Tear of debit card
Can you belief it. Your cards chip is damage with wear and tear an after say 6 years to replace the card they charged you R65 for it. What will they do if you say no I am going to close my account. Why must I pay for a new card of the result of wear and tear.
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Replies (2)
Capitec Bank's replyOfficial
15 Nov 2019, 08:38I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply15 Nov 2019, 08:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's replyOfficial
28 Nov 2019, 07:47Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply28 Nov 2019, 07:47
Official
Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank