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Pretty M
1 reviews | Active since Jan 2024
30 Aug 2026, 03:01
Weak controls and useless solutions
Someone tried making online purchase using my card , only reason why the purchase didnt go through is because of insufficient funds. Tell me why the solution is stopping a card and paying replacement fee when its probably their stuff who tried to do this? Does this mean everytime my details is compromised i will have block and pay replacement fee for a new card? Its weak internal controls that we must pay for evertime
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Replies (1)Capitec Bank's replyOfficial
31 Aug 2026, 15:18Hello Pretty,
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply31 Aug 2026, 15:18
Official
Hello Pretty,
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation/email correspondence.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,
