MC
Melanie C

1 reviews | Active since Oct 2020

03 Oct 2020, 08:47

We want our money!!!!!!!!

My husband had over R9000. 00 deducted from his accoubt with no rhyme or reason or even a sms saying money out!!!! one minute the money reflects next it was gone, we went to the branch in vereenigeng and no help or any valid reason!!! Only thing they said was it happened to alot of customers, we have reported this to the ombudsman as no response from capitec was recieved

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Oct 2020, 11:44
Official
Hi Melanie

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank