OA
Odette A
1 reviews | Active since Feb 2011
11 Sept 2015, 08:53
Wasting my time
In last week I went for a loan with Capitec and that went very well ,thank you for that service. <br> <br> But now I did not give any authorisation for Capitec to go and change my debit orders to my capitec account .My salary does not get paid into my Capitec account but 1life direct received documents to change my banking details.<br> <br> I find this unacceptable if 1life direct did not inform me that my details was changed,my debit would have gone off on the wrong account, I wanted to switch to Capitec but now I am having doubts as how can you go ahead and change my details without my consent.<br>
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
11 Sept 2015, 10:53Hello Odetta,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply11 Sept 2015, 10:53
Official
Hello Odetta,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
