1 reviews | Active since Nov 2012
Waste of time. Moving banks.
I'm SICK of CAPITEC Business and I'm definitely considering moving to another bank. The BIOMETRIC VERIFICATION NEVER WORKS!! Never!!! I have a business to run. I cannot spend 6 hours per day trying to log into my account. The SELFIE verification NEVER WORKS!! You can take the picture inside, outside, in the sun, in the shade, under the light, anything. It does not work. You can hold the phone far way or near or any place in between. If you call the bank, they tell you to go to the branch. I Don't HAVE THE TIME TO REGULARLY ALMOST DAILY - go to the branch. When I get there, they want to do the fingerprint verification. But it does not work. Try another finger. And another. and another hand. Nothing works. lets try again. wipe the scanner. wash your hands. Still not working. Two hours later - finally, THIS finger works if you lick it and hold it like that!!! When I signed up for Capitec, we used the secure-id. It worked extremely well. Why struggle like this?? PLEASE FIX YOUR BIOMERIC ******* OR DISABLE IT COMPLETELY!@!@ No business owner likes to go through this type of torture just to log in.
