TG
Thomas G

1 reviews | Active since Mar 2017

29 Mar 2018, 21:03

Waste of time

I was at the Heidelberg branch to open a bank account but they couldn't accept my Outsurance policy letter for proof of residency as on the cover page it didn't contain my initials .

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Apr 2018, 08:57
Official

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply06 Apr 2018, 17:34
Official

Good day Mr Goreseb

Since I can't get hold of you on calls and email. Kindly find my conclusion on your matter on your email.

Viwe Bokveldt

Complaint Management

Capitec Bank