Was treated like some ********

HI, I went to capitec bank Newcastle to open a saving account the lady that was assisting me her name was Ashika and my number was 27 the time was between 11h am and 11h 45 on the 17 of September 2015. The lady had an attitude and she clearly doesn't know about customer service. She takes my identification document and she looks at it as if it was a **** ID she flips thinking may be the photo in the id was going to come out. I was very humiliated then she takes my finger prints she doesn't explain to me nicely what I should do. She then saw that my finger prints went right we needed to do them again but she didn't have that time of doing the same thing again she told me that I need to go to home affairs for verification. As I was going out of the bank the other staff member asked me what went wrong and I told her and she says sorry please forgive her she is pregnant and she must have not liked you. Capitec bank manager please send Ashika to training for customer service as for capitec I don't think I want to open an account with them.