Warning to small businesses

My business account was blocked because of a R160 transaction for a headband. The customer was told of the pause in operations as I was in hospital, the customer received the goods aswell via courier. Yet I have to jump through hoops for a reactivation on a false allegation. For R160 ?? This beyond unacceptable. I have sent through the proof, they are requiring my id when I only have passport and drivers license. All for a head band that was on sale on my website. For R160. The way Capitec treats their clients as if they are doing us a favor by banking with them. Never again. To any small business owners please don't use Capitec business, your revenue will be at risk because of a disgruntled customer. If I had all my business revenue paid to my business account instead of Yoco, I would have a severe cash flow issue. Please small business who give baking details to clients for payment please do not use Capitec.