CH
Claudette H

1 reviews | Active since Aug 2024

09 Aug 2024, 22:47

***** - WARNING TO ALL CAPITEC USERS

I got a sms on the app to say that an amount of R120.36 has been deducted from my credit card for “Uber”. Looking into it, it’s a “recurring purchase” and has been deducted the past two months. So x3 deductions made. Capitec can’t tell me why they have changed the card settings to “Yes” on “International Payments” (the Ubers are in Amsterdam). Please make sure you turn that “Yes” off to “No” because somehow it’s just automatically turned to “Yes”.

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Aug 2024, 08:41
Official
Good day Claudette Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank