AO
Alona O
1 reviews | Active since May 2014
30 Mar 2016, 17:10
Wanted too open a bank account for my son
I was told too produce my IRP5 but I had all the documents of proof of residence and my son is 18 years old and has his own ID then i was told that my IRP5 is more than 12 months old i must produce a NEW IRP5 that only gets provided by June that the employer received from the goverment after audit. Please i just wanted too open a bank account!! What must i do to open a simple savings account with Capitec Bank for my son??<br>
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Replies (1)Capitec Bank's replyOfficial
31 Mar 2016, 14:16Hello Alona Otte,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply31 Mar 2016, 14:16
Official
Hello Alona Otte,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
