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ravendran N

1 reviews | Active since Jul 2015

29 Apr 2023, 01:44

Wake up mercantile it's month end and people need to get paid.

The worst bank with the worst service ever... I don't know as a director of a business why do I keep using this bank. My business account is jammed and I cannot pay staff and suppliers, I was told it will take you 4hours to 8hours for my account too be reopened. Simply horrible I have to pay people. What do I do??? Even by business banker can't help me....Mr CEO Can you assist in this respects...please

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Replies (2)
Capitec Bank
Capitec Bank's reply02 May 2023, 09:46
Official
Good day 
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
  
Kind regards 
Capitec Business Banking 
Capitec Bank
Capitec Bank's reply02 May 2023, 13:35
Official
Hello Mr Ravendran Naiker

In response your complaint, kindly refer to our telephone conversation held on 2 May 2023 / email correspondence sent to you on 2 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.

Kind regards,
Capitec Business Bank